Some of our products are roast to order and need a few more days of processing.

Most orders will be shipped within 48 hours of receiving the order.  

For an estimation of processing time, please email info@savagecoffees.net

Refund/Replacement Policy for Shipping

Your satisfaction is our priority, and we want to ensure a smooth experience with our products. Please familiarize yourself with our refund/replacement policy:

1. Once your order leaves the possession of Savage Coffees and the shipping information is dispatched to you, Savage Coffees is no longer liable for any issues related to the shipment.

2. After the shipping company takes possession of the purchased products, Savage Coffees is not responsible for replacing items that may be lost or stolen during transit. We advise contacting the shipping company directly for assistance in such cases.

3. In the rare event that you receive a damaged or faulty product, please contact our customer support team at sales@savagecoffees.net within 7 days of receiving your order. Provide relevant details, including order number and clear images of the damaged or faulty product.

4. Our team will assess the issue promptly. If verified, we will guide you through the refund or replacement process. Please note that this policy is applicable only to cases of product faults or damages, not related to issues after the shipping information has been dispatched.

For any other inquiries or concerns, feel free to reach out to our customer support.

Thank you for choosing Savage Coffees.